Refund & Cancellation Policy
Last updated: April 20, 2026
14-day money back
If you're not happy within 14 days of your first paid charge, email hello@threadspulse.app and we will refund 100% — no questions, no forms.
Subsequent renewals
Monthly and annual renewals are non-refundable, but you may cancel at any time and retain access until the end of the paid period.
One-time audits
One-time Pulse Audit reports are refundable within 7 days of delivery if the report has not been shared with third parties.
How to cancel
Cancel from your dashboard, or email us. Cancellations are processed immediately; no further charges will be made.
Processing time
Refunds are issued via the original payment method (Razorpay) and typically appear in 5–7 business days.